For hospitals, elective surgery brands & clinic providers
The patient platform you put your name on.
A modular patient platform that ships under your brand. Switch on the modules that fit your operation — booking, records, billing, comms — and your patients see you, never us.
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Trusted by hospitals, elective surgery brands & clinic providers
Healthcare operations shouldn't mean fighting your software.
Whether you run a hospital, an elective surgery brand or a mixed clinic group, the same three problems keep surfacing. Surgerly was built to fix them.
No-shows and admin overhead
Manual reminders, last-minute cancellations, hours on the phone rescheduling. Time that should be clinical.
Fragmented records
Notes in one system, scans in another, consent forms in email. Clinicians piece it together every appointment.
Generic portals you can't brand
Patients pay for a premium service, then land on a portal that reminds them they're customer #45,832 of a vendor.
Surgerly is how those three quietly go away — replaced by three things you'd rather have.
Bookings that hold
Automated reminders, patient-led reschedules, fewer phone calls. The diary stops being a battle.
One record per patient
Booking, consent, notes, comms — all linked, all auditable, all in one place clinicians can trust.
A portal that's yours
Your subdomain, palette, logo and tone — from first click to post-op follow-up email.
Built for
One platform, configured to how you operate.
Surgerly is composed from modules. Turn on what fits your operating model — patients see one consistent portal regardless of how complex things are behind it.
Hospitals & facilities
Multi-site, multi-resource, multi-specialty. Centralised patient identity, separate operational tenants, shared records where they should be shared.
Records Booking Pathways Reporting
Elective surgery brands
Consultation-to-procedure-to-aftercare in one portal. Premium patient experience, high-touch consent, post-op follow-up automations — under your brand.
Booking Pathways Comms Billing
Mixed clinic providers
Different specialties, different workflows, one portal for the patient. Per-team booking forms, per-team workflows, shared patient context where it matters.
Portal Booking Records Comms
Modular by design
Eight module groups. Switch on what you need.
Surgerly is composed of eight module groups, sharing the same patient identity, branding and audit trail. Each is billed per seat or per organisation; start with Core and add the rest as your operation grows. Pricing is bespoke — see how it works.
Core
Patient portal, booking, diary, clinical documentation, records, manual invoicing. The foundation every customer runs on.
Theatre
Operating room scheduling, sterilisation tracking, instrument inventory and surgical pack management.
Governance
Compliance, risk, incidents, action plans, audit trail, clinical outcomes and PROMS registry. Procurement-ready.
HR
Timesheets, payroll, eLearning, competency tracking, staff onboarding. Clinical-side integrated.
Reach
Marketing campaigns, mailing lists, two-way conversations, lead pipeline CRM, conversion analytics.
Supply
Stock & inventory, pharmacy, controlled drugs register, supplier contracts and procurement.
Finance
Payment processing, patient lending and insurer billing integrations on top of Core's manual invoicing. Automates collection and revenue cycle.
Automate
Event-driven workflows, pathway automation, patient lifecycle sequences, task assignment, conditional logic. The operational glue.
What makes us different
Your brand on the front. Ours on the invoice.
Most patient portals stamp their name across your patient experience. Surgerly doesn't. Every clinic gets its own subdomain, palette, logo, favicon and tone — so the portal feels like a natural extension of your clinic, not a third-party tool bolted on.
- Custom subdomain (
yourclinic.surgerly.co.ukor your own domain) - Full palette, logo and favicon control
- Customisable booking forms, tone and copy
- Branded patient correspondence (email & SMS)
Generic portal
Vendor branding. Patient #45,832.
Your Surgerly
Your logo, palette and domain.
Our brands
The brands building on Surgerly.
One platform, many distinct brands; each with their own identities, domains and patient journeys.
The bottom line
More patients booked. More patients kept. Less time spent chasing either.
Surgerly is built to lift the numbers that decide whether a private healthcare business grows or stalls — conversion, retention, throughput and the operating cost behind them.
Enquiry-to-booking conversion
No-show rate
Admin time, per FTE, per week
Revenue per consultation funnel
Sell more from the same funnel
Self-service booking, automated follow-up and a portal that converts — so enquiries don't die in your inbox and consultations turn into procedures.
Cut the cost of every booking
Patients self-serve reschedules, reminders go out automatically, and your admin team stops being the bottleneck between consultation and procedure.
See the leak before you lose it
Operational dashboards make conversion, no-show and revenue drag visible at the funnel step where they happen — not three months later in a board pack.
Built for healthcare
Compliance isn't a feature — it's the foundation.
Surgerly is built on UK-hosted infrastructure with the audit, access and data-handling guarantees you need to ship to procurement without rewriting your DPIA.
GDPR-aligned
Lawful-basis tracking, data subject rights workflows, retention policies.
UK data residency
Patient data stays in UK regions. No surprise transatlantic hops.
Full audit trail
Every read, write and login logged. Role-based access by default.
On-site failover
Keep running through a cloud or network outage.
Pricing
A platform tier, the module groups you need, the seats you have.
Four tiers from Starter to Enterprise. Eight module groups, billed per seat or per organisation. Hospital and Enterprise tiers include dedicated Surgerly Engineer time as standard, and Enterprise adds dedicated on-site failover — available on any tier on request. Pricing is bespoke to your operation, and there are no per-patient or per-appointment fees, ever.
See full pricing →"We replaced four systems with one. Clinical records, booking, pre-op pathways, billing and patient messaging finally live in the same place — and every change is logged, so I can answer an audit question in minutes, not a fortnight."
— Laura McLaughlin, Managing Director
Talk to us
Book a 15-minute chat.
A quick conversation to understand your clinic, show you a live demo, and answer the questions you'd want answered before any pilot.
- No prep needed — we walk you through it
- You'll see a real branded portal, not slides
- Honest answers on fit, even if that's a 'no'