Surgerly | The patient portal your clinic puts its name on

Trusted by hospitals, elective surgery brands & clinic providers

Healthcare operations shouldn't mean fighting your software.

Whether you run a hospital, an elective surgery brand or a mixed clinic group, the same three problems keep surfacing. Surgerly was built to fix them.

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No-shows and admin overhead

Manual reminders, last-minute cancellations, hours on the phone rescheduling. Time that should be clinical.

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Fragmented records

Notes in one system, scans in another, consent forms in email. Clinicians piece it together every appointment.

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Generic portals you can't brand

Patients pay for a premium service, then land on a portal that reminds them they're customer #45,832 of a vendor.

Surgerly is how those three quietly go away — replaced by three things you'd rather have.

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Bookings that hold

Automated reminders, patient-led reschedules, fewer phone calls. The diary stops being a battle.

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One record per patient

Booking, consent, notes, comms — all linked, all auditable, all in one place clinicians can trust.

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A portal that's yours

Your subdomain, palette, logo and tone — from first click to post-op follow-up email.

Built for

One platform, configured to how you operate.

Surgerly is composed from modules. Turn on what fits your operating model — patients see one consistent portal regardless of how complex things are behind it.

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Hospitals & facilities

Multi-site, multi-resource, multi-specialty. Centralised patient identity, separate operational tenants, shared records where they should be shared.

Records Booking Pathways Reporting

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Elective surgery brands

Consultation-to-procedure-to-aftercare in one portal. Premium patient experience, high-touch consent, post-op follow-up automations — under your brand.

Booking Pathways Comms Billing

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Mixed clinic providers

Different specialties, different workflows, one portal for the patient. Per-team booking forms, per-team workflows, shared patient context where it matters.

Portal Booking Records Comms

Modular by design

Eight module groups. Switch on what you need.

Surgerly is composed of eight module groups, sharing the same patient identity, branding and audit trail. Per-seat pricing is shown on each module; start with Core and add the rest as your operation grows.

£30 /seat/mo apps

Core

Patient portal, booking, diary, clinical documentation, records, manual invoicing. The foundation every customer runs on.

£15 /seat/mo medical_services

Theatre

Operating room scheduling, sterilisation tracking, instrument inventory and surgical pack management.

£18 /seat/mo shield

Governance

Compliance, risk, incidents, action plans, audit trail, clinical outcomes and PROMS registry. Procurement-ready.

£15 /seat/mo badge

HR

Timesheets, payroll, eLearning, competency tracking, staff onboarding. Clinical-side integrated.

From £300 /mo campaign

Reach

Marketing campaigns, mailing lists, two-way conversations, lifecycle sequences, conversion analytics.

From £200 /mo inventory_2

Supply

Stock & inventory, pharmacy, controlled drugs register, supplier contracts and procurement.

From £400 /mo payments

Finance

Payment processing, patient lending and insurer billing integrations on top of Core's manual invoicing. Automates collection and revenue cycle.

From £200 /mo bolt

Automate

Event-driven workflows, pathway automation, task assignment, conditional logic. The operational glue.

What makes us different

Your brand on the front. Ours on the invoice.

Most patient portals stamp their name across your patient experience. Surgerly doesn't. Every clinic gets its own subdomain, palette, logo, favicon and tone — so the portal feels like a natural extension of your clinic, not a third-party tool bolted on.

checkCustom subdomain (yourclinic.surgerly.co.uk or your own domain)
checkFull palette, logo and favicon control
checkCustomisable booking forms, tone and copy
checkBranded patient correspondence (email & SMS)

Generic portal

Vendor branding. Patient #45,832.

Your Surgerly

Your logo, palette and domain.

Our brands

The brands building on Surgerly.

One platform, many distinct brands; each with their own identities, domains and patient journeys.

La Belle Forme

Advanced aesthetic medicine and plastic surgery, Glasgow.

Transform

Cosmetic surgery, weight loss, vision and gynaecology across the UK.

Electiva Hospitals

Premium elective surgery and outpatient care across the UK.

The bottom line

More patients booked. More patients kept. Less time spent chasing either.

Surgerly is built to lift the numbers that decide whether a private healthcare business grows or stalls — conversion, retention, throughput and the operating cost behind them.

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Enquiry-to-booking conversion

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No-show rate

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Admin time, per FTE, per week

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Revenue per consultation funnel

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Sell more from the same funnel

Self-service booking, automated follow-up and a portal that converts — so enquiries don't die in your inbox and consultations turn into procedures.

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Cut the cost of every booking

Patients self-serve reschedules, reminders go out automatically, and your admin team stops being the bottleneck between consultation and procedure.

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See the leak before you lose it

Operational dashboards make conversion, no-show and revenue drag visible at the funnel step where they happen — not three months later in a board pack.

Built for healthcare

Compliance isn't a feature — it's the foundation.

Surgerly is built on UK-hosted infrastructure with the audit, access and data-handling guarantees you need to ship to procurement without rewriting your DPIA.

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GDPR-aligned

Lawful-basis tracking, data subject rights workflows, retention policies.

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UK data residency

Patient data stays in UK regions. No surprise transatlantic hops.

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Full audit trail

Every read, write and login logged. Role-based access by default.

Read our security overview →

Pricing

A platform tier, the module groups you need, the seats you have.

Four tiers from Starter to Enterprise. Eight module groups, billed per seat. Hospital and Enterprise tiers include dedicated Surgerly Engineer time as standard. No per-patient or per-appointment fees, ever.

See full pricing →

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"Our patients can't tell Surgerly is there — which is exactly the point. They just see a portal that looks like our clinic and works the way we'd build it ourselves, if we had the team."

— Placeholder Name, Clinic Director

Placeholder Clinic

Talk to us

Book a 15-minute chat.

A quick conversation to understand your clinic, show you a live demo, and answer the questions you'd want answered before any pilot.

checkNo prep needed — we walk you through it
checkYou'll see a real branded portal, not slides
checkHonest answers on fit, even if that's a 'no'